My 2 cents…If you’re looking for a marketing firm that will stand behind their products, services and word this isn’t the firm for you. They are the epitome of over promising and under-delivering. I know this to be true as I was a client for 1.5 years.
The straw that broke the camel’s back…. B gladly deposited my money and promised a 90 day campaign to drive traffic and revenue to our site.. He assured me he could achieve a strong return as he’s done it many times before. OVER PROMISE!!!!
Well this time, the well versed gentleman delivered a negative 86% ROI!!!!!! B took no personal responsibility or accountability, he had little to no measurable data on the campaign and made zero suggestions to alter the campaign. Then had the audacity to arbitrarily billed me for another 90 days without asking for my approval once he returned from his trip. You don't need enemies when you have business friends like this. UNDER DELIVER!!!!
In the end, if for some reason you go with this company, get everything in writing as he will mislead and take advantage of any and all situations.
BTW, The comments made from the lady in a prior review are correct. The owner is rude and very condescending!
Erin Ulmer
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April 15, 2020
Our nonprofit has LOVED working with Ben at Web Done Well. He is professional, responsive, and so easy to work with. He takes the time to really understand our mission and our vision, asking questions and offering options along the way. Any time we need updates or have questions, Web Done Well handles it quickly and efficiently. We cannot recommend them enough!
Stephanie Foster
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April 23, 2020
Working with Web Done Well has been a great experience. Ben was great to work with and listened to my ideas and made sure they were implemented just like I envisioned. The customer response to our website has exceeded our own expectations!!!
Heather Fairbairn
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April 26, 2023
I could not be HAPPIER with my new website. It is exactly what I was looking for. Ben and his crew did a fantastic job. They were quick to reply with all my requests and super efficient. Highly recommend!
Michele Monastra
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March 25, 2020
Ben took my first monthly fee of $187 and did absolutely nothing and refused to refund my credit card. My credit card company refunded me, but Ben still has the $187 because, as my cc company states, "it's not worth the time to fight it." Ensure you have in writing exactly what they plan to do and a date it will be finished. Otherwise, you'll likely be out of luck.
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My 2 cents…If you’re looking for a marketing firm that will stand behind their products, services and word this isn’t the firm for you. They are the epitome of over promising and under-delivering. I know this to be true as I was a client for 1.5 years. The straw that broke the camel’s back…. B gladly deposited my money and promised a 90 day campaign to drive traffic and revenue to our site.. He assured me he could achieve a strong return as he’s done it many times before. OVER PROMISE!!!! Well this time, the well versed gentleman delivered a negative 86% ROI!!!!!! B took no personal responsibility or accountability, he had little to no measurable data on the campaign and made zero suggestions to alter the campaign. Then had the audacity to arbitrarily billed me for another 90 days without asking for my approval once he returned from his trip. You don't need enemies when you have business friends like this. UNDER DELIVER!!!! In the end, if for some reason you go with this company, get everything in writing as he will mislead and take advantage of any and all situations. BTW, The comments made from the lady in a prior review are correct. The owner is rude and very condescending!
Our nonprofit has LOVED working with Ben at Web Done Well. He is professional, responsive, and so easy to work with. He takes the time to really understand our mission and our vision, asking questions and offering options along the way. Any time we need updates or have questions, Web Done Well handles it quickly and efficiently. We cannot recommend them enough!
Working with Web Done Well has been a great experience. Ben was great to work with and listened to my ideas and made sure they were implemented just like I envisioned. The customer response to our website has exceeded our own expectations!!!
I could not be HAPPIER with my new website. It is exactly what I was looking for. Ben and his crew did a fantastic job. They were quick to reply with all my requests and super efficient. Highly recommend!
Ben took my first monthly fee of $187 and did absolutely nothing and refused to refund my credit card. My credit card company refunded me, but Ben still has the $187 because, as my cc company states, "it's not worth the time to fight it." Ensure you have in writing exactly what they plan to do and a date it will be finished. Otherwise, you'll likely be out of luck.