The website product is good but I’d be remiss if I did not advise prospective clients to proceed with caution. A few buttons on my website malfunction regularly. At first the company was responsive and fixed the issue on two separate occasions (they billed me an hourly labor rate to do so, which is fair I suppose). Recently, I contacted both owners (Nick and James) for guidance about potentially managing these issues on my own. Nick answered my first call and said he would follow up but failed to do so, even after I made another attempt to contact him a few weeks later. I never heard anything back from James Blundo. As a fellow business owner I find this conduct to be surprising and disappointing, especially in light of the fact that the website cost nearly $10k. I understand that the work is done and the service was delivered but refusing to counsel a former customer about a product malfunction seems inappropriate, at least by my personal customer service standards. For what it’s worth, since my website’s launch I have learned more about this industry and it does not seem like design firms vary much in technical ability. The big differences are going to be cost and customer service. Consider my experience when choosing the folks who will create your website. It needs to serve you reliably for many years.
Sharon Parise
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March 03, 2017
My business, Profiles Styling Salon, recently decided to update our website. We previously had a general page to get us on the internet. But Sparq Designs took our presence on the web to a whole new level. Sparq did a fantastic job getting our culture seen and felt through our new site. We have gained new clients from the day our website went live. They took their time to make sure we were understood and planned a way to get our message across visually. We look forward to continue our relationship with everyone at Sparq Designs!
James Arafa
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April 25, 2015
I've worked with Sparq Designs on several different projects at HDS Returns. We used Sparq for website design and development, search engine optimization, and general design work and they always deliver. We put a lot of trust in them to craft our online image and put us in a position to be found by potential customers and everything has worked out great. It is a relationship that we are excited to have and continue with. I would refer Sparq to anyone that is interested in enhancing their brand and helping their business grow online.
Rachael Diemert
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May 26, 2015
I've had a great experience with Sparq Designs! I'm currently working with them on Tags and Title Transfer Company's website to increase SEO and have the website be responsive to mobile devices. So far we've seen an increase of traffic online and in stores. I would definitely recommend Sparq Designs!
Ann Miranda
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April 16, 2014
MAC Safety, Inc - Sparq Designs has provided us with a platform that has allowed us to be relevant in our field of business. They have provided us with a top of the line Website, in addition an SEO campaign that has driven more business to us than we could've imagined. They promised results in 6 months, we aren't even at 6 months and the results have been out of this world. I have been in business for over 20+ years, never have I worked with a more professional group, they are leaders in their field, and I would strongly recommend Sparq Designs.
Ann Miranda
MAC Safety, Inc.
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The website product is good but I’d be remiss if I did not advise prospective clients to proceed with caution. A few buttons on my website malfunction regularly. At first the company was responsive and fixed the issue on two separate occasions (they billed me an hourly labor rate to do so, which is fair I suppose). Recently, I contacted both owners (Nick and James) for guidance about potentially managing these issues on my own. Nick answered my first call and said he would follow up but failed to do so, even after I made another attempt to contact him a few weeks later. I never heard anything back from James Blundo. As a fellow business owner I find this conduct to be surprising and disappointing, especially in light of the fact that the website cost nearly $10k. I understand that the work is done and the service was delivered but refusing to counsel a former customer about a product malfunction seems inappropriate, at least by my personal customer service standards. For what it’s worth, since my website’s launch I have learned more about this industry and it does not seem like design firms vary much in technical ability. The big differences are going to be cost and customer service. Consider my experience when choosing the folks who will create your website. It needs to serve you reliably for many years.
My business, Profiles Styling Salon, recently decided to update our website. We previously had a general page to get us on the internet. But Sparq Designs took our presence on the web to a whole new level. Sparq did a fantastic job getting our culture seen and felt through our new site. We have gained new clients from the day our website went live. They took their time to make sure we were understood and planned a way to get our message across visually. We look forward to continue our relationship with everyone at Sparq Designs!
I've worked with Sparq Designs on several different projects at HDS Returns. We used Sparq for website design and development, search engine optimization, and general design work and they always deliver. We put a lot of trust in them to craft our online image and put us in a position to be found by potential customers and everything has worked out great. It is a relationship that we are excited to have and continue with. I would refer Sparq to anyone that is interested in enhancing their brand and helping their business grow online.
I've had a great experience with Sparq Designs! I'm currently working with them on Tags and Title Transfer Company's website to increase SEO and have the website be responsive to mobile devices. So far we've seen an increase of traffic online and in stores. I would definitely recommend Sparq Designs!
MAC Safety, Inc - Sparq Designs has provided us with a platform that has allowed us to be relevant in our field of business. They have provided us with a top of the line Website, in addition an SEO campaign that has driven more business to us than we could've imagined. They promised results in 6 months, we aren't even at 6 months and the results have been out of this world. I have been in business for over 20+ years, never have I worked with a more professional group, they are leaders in their field, and I would strongly recommend Sparq Designs. Ann Miranda MAC Safety, Inc.